The following Terms and Conditions of Service apply to all products and services provided by Twelve25 Creative (hereinafter referred to as Twelve25 Creative) and in the event of any dispute are governed by the laws of the United States America. All work is carried out by Twelve25 Creative on the understanding that the client has agreed to our terms and conditions.
Copyright is retained by Twelve25 Creative on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled. If a choice of designs is presented and one is chosen for your project, only that solution is deemed to be given by us as fulfilling the contract. All other designs remain the property of Twelve25 Creative, unless specifically agreed in writing.
At the time of proposal, Twelve25 Creative will provide the customer with a written estimate or quotation by email. These Terms and Conditions can be read at any time on the Twelve25 Creative website. A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to Twelve25 Creative.
Alternatively, the client may send an official purchase order in reply to the estimate or quotation which binds the client to accept our terms and conditions, or an email acknowledging acceptance of the quotation. For the avoidance of doubt, the Twelve25 Creative Terms & Conditions are what govern the job, not any conditions on the customer’s purchase order.
Charges for design services to be provided by Twelve25 Creative will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer’s signed acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable payment of 50% of the quoted fee will become immediately due.
Unless agreed otherwise with the Client, all design services require an advance payment of a minimum of fifty (50) percent of the project quotation total before the work commences or is supplied to the Client for review. The remaining fifty (50) percent of the project quotation total will be due upon completion of the work prior to upload to the server or release of materials.